Return, Refund, & Cancellation Policy
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Our policy lasts 2 days. If 2 days have gone by since the delivery date, unfortunately, we can’t offer you a refund or exchange.
Refund (if applicable)
- Refund will be given on Damaged or Wrong Products Only.
- Complaints must be raised within 2 days from the date of delivery.
- To get the refund approved, please send us an image of the defected item you received.
- Please ensure that the product you return is unused and in original packing condition.
- Do not send your purchase back without contacting us. Packages sent back without contacting us won't be eligible for refunds.
Replacement (if applicable)
- Replacement will be given on Damage or Wrong Products Only.
- Complaints must be raised within 2 days from the date of delivery.
- To get the replacement approved, please send us an image of the defected item you received.
- Once your return is received and inspected, we will notify you about the same and the said item will be exchanged with a fresh new piece within 7 working days.
Return Order after delivery :
- In case of the product does not meet your requirements or expectations but does not involve any error on our part, you may still choose to raise a return/replacement request within 2 days from the date of delivery, which is not Used or Damaged in any way.
- Once your return is received, the quality will be checked and then the refund will be issued after DEDUCTING SHIPPING FEES(@Rs.100/-) + Re-Stocking FEE (@ 25% of Order Value), providing us time of 2-3 working days.
Cancel Order after dispatch :
- In case of the order is dispatched, you may choose to cancel the order. The refund for the same will be issued after DEDUCTING SHIPPING FEES (@Rs.100/-) + Re-Stocking FEE (@ 10% of Order Value.)
Cancel Order before dispatch :
- In case of the order is not dispatched yet, you may choose to cancel the order. The refund for the same will be issued after DEDUCTING TRANSACTION CHARGES (@ 7% of Order Value.)
We advise you not accept any order if the seal is broken or the box is unsealed at the time of delivery – these orders will not be accepted for refund/replacement.
Please note: For Cash On Delivery orders, Open Delivery is not allowed - you cannot open the box without making the payment at the time of delivery.
You can conveniently raise a request or reach out to us for any queries by either Whatsapping or Calling us on the given number : 8000100804, team silver glitters will be happy to assist you!
Happy Shopping!